How long does lacoste take to deliver

My account. See my shopping bag. We do ship to PO Boxes. Shipping Costs Standard shipping rates apply as per the below table. Additional Delivery Information: Lacoste customers may choose from four shipping methods. Standard Ground arrives within 2 to 6 business days from when it is shipped. Next Day Air arrives within 1 business day from when it is shipped. Saturday delivery service is not available. Monogrammed Items Please add up to five additional business days to your standard order shipping time when choosing to monogram your item.

For the shoes: above and soles and detailed close up of the issue. Please send your detailed email explaining the encountered issue to our customer service: click here. Respect for your privacy is of the utmost importance.

As a Lacoste Online Shop customer, you can make your purchases with confidence. We do not require your personal information except in the following situations:.

The information you give us about yourself or your interests will only be used to offer you the very best service possible and to adapt our offers to your requirements. If you no longer wish to receive our newsletter, please use the unsubscribe link to be found at the bottom of the newsletter.

This does not affect your account. For questions relating to the Lacoste Online Shop and orders placed through it, our customer service is here to help you 7 days a week from 10am to 10pm. You can contact us by email : service. For questions relating to the Lacoste brand and its activities, please go to Lacoste. Need help? You might find the answer you're looking for in our Frequently Asked Questions. Free standard delivery on all orders! Frequently asked questions. How do I monitor the progress of my order?

If necessary, you can use the link,'Track my order' located at the bottom of the page, and enter your order number and the post code for the delivery address. The progress statuses for your order are as follows: - confirmed your order has been confirmed and it will be prepared for processing - cancelled you order has been cancelled, contact the guest relations team for more information - in preparation your order has been confirmed and is currently being processed in our warehouse - shipped your order has been processed and dispatched — you can track its progress on the courier's website using the parcel number -delivered your order has been delivered to you Are you taking any pre-cautious measures against COVID Coronavirus?

We are operating in line with advice from the World Health Organization and the local authorities and we are assuring you that we are taking all possible pre-cautious measures in our fulfillment centers across the region. How do I return a product purchased in the Lacoste Online Shop? Please return your products in their original condition, without them being worn or washed.

The sole of the shoes has to be clean and intact and the perfume packaging still sealed. All of the packaging plastic, boxes , accessories glasses case , user manual and product labels have to be returned. To return your product please reuse the packaging your order was shipped in. Log in to your account or if you do not have an account use the link in your shipment confirmation email and follow the easy steps. Once the refund is registered, the following day if refund is requested after 8pm you will receive a call from a courier company fetchr to schedule a refund collection.

Hand the order packed in the original package to the courier company. The label for the return will be provided by courier on the day of the collection. We will notify you via email when we receive the parcel Please note we only accept one return per order. Please make sure that your return package is packed and sealed securely. Normally parcels are returned to us by courier company fetchr within: 2 working days after the collection from you but on some occasions returned parcels are delayed especially at busy periods like ramadan, christmas or during sale periods.

Please allow up to 7 working days before contacting us about your return. It is important to note that refunds can take up to one month to be completed. Thank you for your understanding. All returned products not complying with our return policy will be returned to you without refund. In case you used a promo code on your order, please note the value of the promo code is divided up proportionately to the item price.

If you return products purchased with a promo code, you will get the refund of the amount paid on the returned item minus the promotion amount applied. You will then loose the promotion amount of the returned item Can I change or cancel my order once it has been confirmed? We can also cancel the order.

How do I find the nearest store? Find your nearest store. Why buy from the Lacoste Online Shop? It offers the same products as those available in stores and also online exclusives. How to order the right size? For all product related questions please call our guest relationships team at: - Uae — lacoste Alternatively, you can contact us by: - email service. Lacoste does not offer any price adjustments on products purchased at full price.

Is there a minimum order value? There is no minimum order value on the Lacoste Online Shop. Which gift packaging is proposed? If you select the option « Gift wrap » in your basket, all the products in your order will be wrapped in a gift box, except the following articles which will be shipped in a Lacoste Bag : - Bags of medium and big size - Shoes - Jackets and Coats - Pants - Bathrobes - Hats This service is free it may be deactivated during the sales period How do I know if my order is being processed?

After placing your order normally within 15 minutes, you will receive an order confirmation email. Generally you can visit our website without leaving personal data.

However in the following situations we need your details: : - when placing an order - for a subscription to the Newsletter - when registering with the Lacoste Online Shop 1. All personal data is encrypted before leaving your PC and being transmitted over the Internet. The encrypted information concerning your order, your name, address, credit card or your bank details cannot be read by other people.

As we work with different Frames, it is possible that you will not be able to recognize the encryption directly or that your browser will not always inform you with a message showing the link with an SSL server. However, you can see the protected transmission of your data https mode when, in the checkout section, you press the right-hand button of the mouse and select the function, "Display the source text".

We save all personal information solely on a computer that is not connected to the Internet. Access by other people using the network of a modem is not, therefore, possible. To prevent unauthorized access to your account and to ensure your personal data remains secure, please do not share with anyone your login or password details. It is possible to unsubscribe from the Newsletter at any time. By going to the Newsletter link, you can access your data for the Newsletter at any time.

In this section, you can change your details or unsubscribe from the Newsletter completely. How do I use an promo code? The promo code and the corresponding discount will appear in your basket. Only one promo code can be used per order. Please note the value of the promo code is divided up proportionately to the item price. In case of return, you will get the refund of the amount paid on the returned item minus the promotion amount applied.

What are the delivery options? Orders take up to days to be delivered between Monday to Saturday. Deliveries placed before 1pm in the weekday will receive their order between days from Monday to Friday. For orders placed on Friday after 1pm, the product will be delivered on Tuesdays. Can my order be delivered to an address of my choice? We regret that we cannot deliver to a Post Box address.

Where do you deliver? Orders placed with the Lacoste Online Shop, lacoste. How much does delivery cost? How long does delivery take? How do I know if my order has been dispatched? When your order has been dispatched you will receive a confirmation e-mail. This e-mail will contain the parcel number which will enable you to track the progress of the delivery of your order. What happens if I am not there when it is delivered? Standard and express orders are delivered upon signature. A calling card will be left at your attention at your door or in the mailbox in order to organise a new appointment.

The possible progress statuses for your order are as follows: - Being processed your order has been confirmed and is currently being processed in our warehouse - Dispatched your order has been processed and dispatched — you can track its progress on the carrier's website using the parcel number How do I return a product purchased in the Lacoste Online Shop?

Is it possible to return a product that has not been ordered from the Lacoste Online Shop? We only accept products that have been purchased from the Lacoste Online Shop. Any product returned in error will be destroyed within 10 days unless you contact us to get it back.

Is it possible to return a product to a Lacoste boutique or a department store? It is not possible to return products purchased from the Lacoste Online Shop to a Lacoste boutique or a department store.

How long do I have to return a product? You have the right to cancel your purchase by returning any purchased products other than customised products and underwear.

This right lasts until fourteen 14 days from the day on which you or a person indicated by you acquires physical possession of the products. Please note also that you are not entitled to return products customised with our Polo Configurator. How much does it cost to return a product? All returns are free of charge using our return coupon. How will I be credited after the product is returned?

Delivery charges are not reimbursed unless the product was faulty. How long will it take to be credited after returning a product? Unworn products that are returned are normally credited within days following receipt and completion of the necessary quality controls. What should I do if I receive a damaged or faulty product? Please contact us explaining the encountered issue to our Customer Service: click here Is it possible to exchange a product?